WhatsApp Broadcast Not Working? Fix Delivery, Limits & Group Errors
Is your WhatsApp broadcast not working? Your messages are not sending. Your contacts are not receiving WhatsApp broadcast messages. This is a big sales problem. It stops your marketing. Let's fix this fast.
Why Your Broadcasts Are Failing
You have a WhatsApp Business message delivery problem. This is often one plain error. Your users did not save your number. WhatsApp broadcast is not sending to unsaved numbers. This is a core rule of the app.
Your WhatsApp broadcast messages are not delivering to all contacts. They must add you first. This is the main cause for a delivery fail.
You also have a number limit. The free app has a broadcast limit of 256 contacts. This is not a bug. It is a hard limit on the app.
Best Way to Fix Delivery, Limits, and Group Issues
First, troubleshoot WhatsApp broadcast delivery issues. You must tell new clients to save your phone number. This is the only way they will see your sends.
Second, how do you fix the WhatsApp Business broadcast limit of 256 contacts? You must use the WhatsApp Business API. The API is the only official tool. It sends to large lists.
Are your groups failing? Maybe your WhatsApp group invite link is not working. Or a WhatsApp group is not showing new messages. This is often a local sync error. Ask users to restart their app. Or ask them to check their connection.
Global Insight: The 256 Limit Is a Policy
From my experience, that 256 limit is the top global concern. Firms in Asia, the USA, and Europe all face this. It is a policy. It is not an error.
Meta reports over 200 million firms use its tools. The 256 limit stops spam. It forces growing firms to use the official API. The API gives better tools and safety for mass messaging.
Actionable Tip: Add a small note in your welcome text: "Save our number to get updates."
Frequently Asked Questions
Why are my contacts not receiving my broadcast messages?
This is a very common problem. Your WhatsApp Broadcast messages might not reach everyone. People must have your number saved in their phone. If your broadcast is not working, that is the first place to look. To troubleshoot this delivery issue, ask all new customers to save your contact info.
How can I fix the WhatsApp broadcast 256 contact limit?
The regular WhatsApp Business App has a set list limit. You cannot increase the broadcast list size in that app. The only official fix for the broadcast limit is to use the WhatsApp Business API. This tool was made to send messages to more than 256 people at a time.
What is the WhatsApp group member limit, and can I increase it?
A standard WhatsApp Group has a strict member limit. The limit is 1024 people. You cannot increase the group member capacity yourself. For bigger audiences, you can use the Communities feature. This lets you connect many groups under one main topic.
My WhatsApp group has very low engagement. How can I improve it?
Low engagement often means your posts are not starting chats. To improve WhatsApp group customer engagement, you can try asking simple questions. You can also make polls. Try to boost group activity with special tips. A great community guide gives people value
Should I choose a broadcast or a group for my marketing campaign?
Your choice of WhatsApp Broadcast vs Group rests on your main goal. A broadcast is best for one-way news, like a sale. It feels private and personal. A WhatsApp Group is better for a marketing campaign where you want to talk with and build a community.